Terms of service
Thank you for shopping with WRJ Snowdrops. These terms explain how ordering from this website works. They don't affect your statutory rights.
1. Prices
All prices are in pounds sterling (GBP). The price shown is for one bulb of each variety, unless otherwise stated in the description. Where a listing says the plant pictured is the plant you are buying, that exact plant will be sent.
2. Ordering
Many of my snowdrops are available in very small numbers, often just one plant. Your order is accepted when it is dispatched. If, for any reason, I can't supply something you have ordered, I will let you know and refund you in full.
3. Delivery
- I currently deliver to the UK mainland only (England, Scotland and Wales). I'm unable to deliver to Northern Ireland, the Isle of Man or the Channel Islands at the moment. Any orders to these areas will be cancelled and refunded in full.
- Delivery is a flat rate of £6 per order, and free on orders of £100 or more.
- I aim to send all plants out within 48 hours, and everything is sent by Royal Mail Tracked 24. Delivery times after dispatch are as estimated by Royal Mail.
4. Plant Passports
All plants are sent with a UK Plant Passport, as required by Defra. Plant Passport (APHA) registration number: 143957.
5. When your plants arrive
Please inspect your plants thoroughly as soon as possible after receiving them. If there are any issues at all, please let me know as soon as you can (a photo is always helpful). Any issues will always be rectified.
6. Living plants
Snowdrops are living plants and naturally vary. Markings, colouring and green tips can differ from year to year and with growing conditions, so a plant may not look exactly like the photos in every season. Flowers may also go over in transit. For care advice, please see my Cultivation Advice page.
7. Cancellations
You can cancel your order at any time before it is dispatched for a full refund. Because live plants are perishable, the usual 14-day 'change of mind' cancellation right doesn't apply once plants have been sent. This doesn't affect your rights if anything arrives faulty or not as described.
8. Cheshire Snowdrop Day tickets
Tickets are non-refundable. However, they can be transferred to a friend: just send me an email to let me know the name of the person attending in your place. If the event is cancelled, ticket holders will receive a full refund.
9. Your information
Please see my Privacy Policy for how your personal information is used.
10. Contact and business details
WRJ Snowdrops is run by Will Ross-Jones. You can get in touch at any time through the contact page or by email at wrj23@yahoo.com.
Business address: Byways, Dingle Lane, Appleton, Cheshire, WA4 3HR, United Kingdom. Please note this is not a nursery open to visitors.